18:34 01 Oct 16
This is the best auto body shop I have ever used! The quality of their work is excellent, and the customer service superb!!! They were in constant contact with me regarding repairs.They helped me with my insurance company and the car rental from the time I set up the appointment until I picked up my vehicle, they even set up the return of the rental. They were helpful, courteous, friendly and professional. I do have to say a special thank you to Tanya & Vince, they went above and beyond and I truly appreciate all their help! I would and will recommend their services to all!! They made the whole experience not only tolerable (like you would expect), but pleasant and actually great!!! Thanks again to all of them for their great work & excellent service!!!!
22:47 14 Feb 17
They are fantastic and will always get our business! The high winds blew my husband's door on his pickup truck and it broke. He had to get to work, he stopped by Chesapeake Collision and one of the Techs fixed it so Hubby could get to his job. We'll definitely be bringing our truck and any vehicles to them!
02:15 10 Jun 16
I took in my 2002 Honda Civic for repairs after an accident. I was immediately helped out by Tania and Pete at the reception area. They explained in detail the procedures for the repairs, timing, etc. They also called several times to the car rental office for them to pick me up. For the following 2 days I was kept informed by the office staff of the progress on the repairs. The repairs were completed within 3 days and the quality of the work was outstanding. Pete explained very clearly the follow up and care as it relates to car washes. Tania took care of having the rental car picked so I would not have to worry about it. An outstanding team. Joel
19:45 03 Jul 16
I've taken a couple of vehicles to Chesapeake Collision (unfortunately) and have been very satisfied with the quality of work, price, and turnaround time. Pete took time to thoroughly look over my vehicle and explained what he would do to save me money. When I did get my vehicle back, it was washed, waxed, and vacuumed... something I did not expect, but appreciated! Great job... as usual!
11:13 20 Oct 16
Great job! Great customer service! I will definitely recommend them to all my clients